Questions about the Clare app, your account, or anything that isn't working the way it should — we're here to help.
Clare uses passwordless email sign-in. Enter your email in the app, and we'll send you a one-tap sign-in link — no password to remember.
In the Clare app: go to Account, then tap "Delete account." This permanently removes your account, children's profiles, conversation history, and Moments entries.
Using Clare on the web? Email [email protected] from your account's email address and we'll delete your account for you.
Free accounts get 10 credits a month. Most questions cost less than 1 credit, so this usually covers more than 10 questions — the exact cost depends on the question. Standard and Pro plans include more credits each month, billed through the App Store or Stripe. You can manage or cancel your subscription anytime from Account → Manage subscription.
No. Clare shares research to help you feel informed, but she isn't a doctor. Always consult your child's healthcare provider for anything specific to your family, and call 911 in an emergency.