Legal

Privacy Policy

Last updated: September 10, 2026

Clare is a parenting research tool operated by JQuant Labs ("we", "us", or "our"). This Privacy Policy explains what information we collect, how we use it, and your rights as a user. We are committed to handling your information with care and transparency.

1. Information We Collect

We collect only what is necessary to provide the service:

Email address — used to send you a sign-in link and identify your account. We never share your email with third parties for marketing purposes.
Your name — optionally provided during onboarding, used only to personalise your experience within Clare.
Child profiles — optionally provided to personalise Clare's answers. May include a nickname, birthdate, sex, allergies, birth timing (early/on time/late), feeding type, daycare or childcare setting, siblings, pets, typical bedtime, and an optional photo. You choose what to fill in — none of these fields beyond a nickname are required. This information is used solely to provide age-appropriate, personalised responses and is never shared with third parties. You can add, edit, or remove child profiles at any time from your account settings.
Growth, feeding, and milestone tracking — if you use these optional features, we store the entries you log: growth measurements (e.g. height/weight), foods introduced and any reactions noted, and developmental milestones marked as reached. Used only to personalise Clare's answers to your child's stage and history, and never shared with third parties. You can delete individual entries, or an entire child's profile and all associated tracking data, at any time.
Questions you ask Clare — stored to provide your conversation history and to improve the quality of Clare's responses over time.
Moments journal entries — if you use the Moments feature, your journal entries are stored privately and protected by a PIN you set. Entries may include dates, free-text notes, topic tags, child associations, and optionally photos. This content is never shared with third parties and is only accessible to you when authenticated with your PIN. You can delete individual entries or your entire journal at any time.
Usage data — how many questions you have asked, which credits you have used, and your subscription tier. Used to manage your account and enforce usage limits.
IP address (anonymous use only) — if you ask Clare a question before signing up, we temporarily store your IP address for 24 hours to limit anonymous previews to one question per device. This is not linked to your account, name, or email, is never used for tracking or advertising, and is automatically deleted after 24 hours.
Payment information — if you purchase credits or a subscription through the Clare iOS app, payment is processed entirely by Apple as an In-App Purchase; Clare never sees or stores your Apple ID payment details. If you purchase on the web, payment is processed by Stripe, and Clare never sees or stores your card number, expiry, or CVV.

2. How We Use Your Information

To authenticate you via magic link and maintain your session
To answer your parenting questions using our research database
To track and manage your credit balance and subscription
To send you sign-in links via email (we do not send marketing emails without your consent)
To improve Clare's knowledge base and response quality over time
To store and retrieve your Moments journal entries, accessible only to you via PIN authentication
To limit anonymous free previews to one question per device before requiring sign-up

3. Data Storage

Your data is stored on Cloudflare's infrastructure (D1 database), with servers located in North America. Cloudflare is a SOC 2 Type II certified provider. We do not sell, rent, or trade your personal information to any third party.

4. Third-Party Services

Clare uses the following third-party services to operate:

Cloudflare — hosting, database, and content delivery
Resend — transactional email delivery (sign-in links only)
Stripe — payment processing for purchases made on the web. Stripe's privacy policy applies to all payment transactions
Apple — payment processing for purchases made through the Clare iOS app (In-App Purchase). Apple processes these payments directly; Clare never sees or stores your Apple ID payment details, and Apple's own privacy policy applies to these transactions
Anthropic — AI model used to generate answers. Questions are sent to Anthropic's API to generate responses. Anthropic does not use API inputs to train its models. Anthropic may retain API data for a limited period for abuse and safety monitoring, governed by Anthropic's own commercial API terms; it is not used for any other purpose. Before sending your question to Anthropic, we remove your child's real name and replace it with a placeholder — Clare fills the real name back in only in the answer shown to you.

Clare engages these third-party service providers solely to operate the service. By using Clare, you acknowledge that your data may be processed by these providers in accordance with their respective terms, which we have assessed to be appropriate for the purposes described in this policy.

5. Cookies and Sessions

Clare uses a small number of first-party cookies, strictly necessary for the service to function. None are used for advertising, and we do not use analytics cookies or third-party tracking.

clare_session — keeps you signed in. Does not track you across other websites.
clare_src — set on your first visit, records which page or link brought you to Clare (e.g. a specific blog post or referral link) so we can understand which of our own content is useful. Expires after 30 days and is not shared with any third party.

6. Children's Privacy

Clare is a tool for parents and caregivers — it is not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it promptly.

7. Your Rights (PIPEDA)

As a Canadian resident, you have the right under PIPEDA to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Withdraw consent for processing at any time (which will result in account deletion)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. You can also delete your account and all associated data immediately and directly within the app (Account → Delete Account) without needing to contact us first.

8. Data Retention

We retain your account data for as long as your account is active. Deleting your account within the app removes your data immediately. If you request deletion by email instead, we will complete it within 30 days. Anonymised, aggregated usage data may be retained for service improvement purposes.

9. Moments Journal

The Moments feature allows you to keep a private journal of parenting memories and notes. Journal entries are stored on Cloudflare's infrastructure and are protected by a PIN you create. We take reasonable steps to secure this content, but we are not liable for any loss, corruption, or unauthorised access to journal entries resulting from circumstances beyond our reasonable control, including device loss, forgotten PINs, or events affecting our infrastructure providers. You are responsible for maintaining the security of your PIN. We strongly recommend not storing sensitive medical, legal, or financial information in the Moments journal.

10. Security

We use industry-standard security measures including HTTPS encryption, HttpOnly session cookies, and access-controlled databases. No method of transmission or storage is 100% secure, but we take reasonable precautions to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of Clare after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].